This Privacy Notice (“Privacy Notice”) describes how eShipping, LLC and our affiliates (“eShipping”, “we”, and “us”) collect, use, and disclose information about visitors and users of our websites (each a “Site,” or collectively, “our Sites”), online features, products, and services that link to this Privacy Notice, and in connection with recruitment and pre-employment activities. This Privacy Notice also applies to Personal Information (defined below) that we collect via offline means, such as during interactions with our corporate suppliers and customers, via trade shows or other offline interactions, where applicable. Our privacy practices with respect to Personal Information about our employees and contractors, past and present, are addressed through other internal company policies and procedures, and are outside the scope of this Privacy Notice.
For the purposes of this Privacy Notice, eShipping is the controller (i.e., responsible party) for the Personal Information addressed in this Privacy Notice. In certain situations, we may administer services on behalf of our customers and other third parties. In those instances, eShipping may act as a processor or service provider to such organizations, and you should review the Privacy Notice of such third parties with whom you are dealing directly, as they will be responsible for the handling of your Personal Information.
You can access specific topics in this Privacy Notice by clicking on the relevant links below:
Types of Personal Information We Collect
Collection of Personal Information
Use and Processing of Personal Information
Disclosure of Personal Information
Cookies and Similar Tracking Technologies
Your Rights and Choices
How We Protect Personal Information
How Long Do We Keep Your Personal Information
Other Important Information
Contact Information
TYPES OF PERSONAL INFORMATION WE COLLECT
We provide distribution chain management solutions to customers across the globe. In that capacity we receive Personal Information from our customers and process that information on behalf of our customers. In other situations, we receive Personal Information for our own use. “Personal Information” generally refers to any information that can be linked to an identified or identifiable person. The following provides examples of the type of information that we collect, or have collected in the preceding 12 months, and how we use that information.
| Context | Types of Data | Primary Purpose for Collection and Use of Data |
| Online Account Registration & Use | We collect the personal identifier such as name and contact information, as well as login credentials of our customers and their employees who register an account with us in connection with our technology platforms, including eShipManager®. We also collect information relating to the actions that you perform while logged into your account. | We have an interest in providing account and platform-related functionalities to our customers. We use this information to contact our customers and communicate with them concerning normal business administration such as projects, services, and billing. |
| Customer Relationship Management / Service Use History | We provide distribution chain management solutions. When you or your organization obtains services from us, we collect certain personal identifiers such as name, email address, telephone number, and professional contact information, as well as payment information such as your credit card number (via our third party payment processor). In some instances, we may collect certain background or screening information to the extent needed and in accordance with applicable law. | We use this information in providing products and services to our customers and performing our contract with your organization, and to administer and maintain our relationship with your organization. When we receive Personal Information from one of our customers in order to carry out a project or a service we process that information on their behalf. When we act in this capacity, our customer determines the purpose for which the information was collected and how we should use it. |
| Events/Tradeshows | We collect the name, and contact information, of individuals who we engage with us at tradeshows. | We have an interest in engaging with our customers and prospective customers and other interested parties. |
| Supplier/Carrier Relationship Management | We collect certain personal identifiers such as name, email address, telephone number, and title when you or your organization provides us with certain products or services. In some instances, we may collect certain background or screening information to the extent needed and in accordance with applicable law. | We use this information for administering our relationship with our suppliers and performing our contract with your organization. |
| Cookies and First Party Tracking | In connection with our use of cookies and similar technologies, we collect device identifiers, IP address, or similar unique identifiers. For more information relating to the use of such tools, review our “Cookie and Similar Tracking Technologies” section below. | We use this information to make our website operate efficiently. |
| Email Interconnectivity | If you receive email from us, we use certain tools to capture internet or other network activity data related to when you open or interact with our messages. | We use this information to understand how you interact with our communications to you. |
| Feedback / Support | If you provide us feedback or contact us for support we will collect your personal identifiers such as name and e-mail address, as well as any other content that you send to us, in order to reply. | We use this information to receive, and act upon, your feedback or issues. |
| Mailing List | When you sign up for one of our email marketing lists we collect your name, company, telephone number, and email address. | We use this information to provide information about our products and services with individuals that consent to receive such information. |
| Surveys | When you participate in a survey we collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s Privacy Notice applies to the collection, use, and disclosure of your information. | We use this information to understand your opinions, and collecting information relevant to our organization. |
| Mobile Devices | We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our websites. | We have an interest in identifying unique visitors, and in understanding how users interact with us from their mobile devices. |
| Web logs | We collect device identifiers such as your browser type, operating system, IP, domain name, click-activity, referring website, and/or a date/time stamp for visitors. | We use this information to monitor our networks and the visitors to our websites. |
| Applicant Information | For visitors who apply for employment through third-party websites, we may collect information about you, such as your personal identifiers and demographic information such as name, location, prior employment history, references, and/or curriculum vitae. | We use this information to consider applicants for employment, manage on-boarding procedures, administer and improve our recruitment processes, and to comply with our obligations and rights, and those of the applicants, in the fields of employment and social security. |
| Applicant Sensitive (special) Personal Information | Where permitted and in accordance with applicable law, we may collect special categories of data such as your social security number, driver’s license number, racial or ethnic origin, health and medical information (including where required, drug screening results), sexual orientation, and/or criminal history. | We use this information to evaluate eShipping’s progress in achieving its diversity hiring goals, to ensure equal opportunity monitoring and reporting, to meet legal obligations, including providing workforce accommodations and for disability and workplace safety tracking administration. In many instances, the provision of the Applicant Sensitive (special) Personal Information is voluntary. We will let you know when that is the case, and if you decide not to share these with us, not doing so will not impact your application. |
COLLECTION OF PERSONAL INFORMATION
We collect your personal information in the following ways, pursuant to applicable law:
Directly From You. When you use our engage with our websites, register for an account, contact us, respond to a survey, sign up to receive emails, text messages, and/or postal mailings.
Through Our Use of Cookies and Other Automatic Data Collection Technologies. When you visit our websites, open or click on emails we send you, we or third parties we work with automatically collect certain information using technologies such as cookies, web beacons, clear GIF, pixels, internet tags, web server logs, and other data collection tools. For more information, please see the Cookies and Similar Tracking Technologies section below.
Through offline technologies. In some cases, we record customer service calls and transcripts of live online chats for quality assurance.
From Our Third Party Partners, including from third parties that we have partnered with to provide you the products and services that you have requested from us.
Other Sources. We may also receive information about you from other sources, such as data analytics providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources.
USE AND PROCESSING OF PERSONAL INFORMATION
In addition to the purposes and uses described above, we use information in the following ways:
● To identify you when you visit our websites.
● To provide products and services.
● To improve our services and product offerings.
● To conduct analytics.
● To respond to inquiries related to support, employment opportunities, or other requests.
● To send marketing and promotional materials, including information relating to our products, services, or promotions.
● To administer, maintain, evaluate, and improve our websites, and services, and to develop new products and services.
● To conduct research and analytics related to our websites and services, including combining any or all of the information that we collect or obtain.
● For internal administrative purposes, to manage our business operations, to perform our obligations and exercise our rights under any agreement that you or your organization has with us.
● To comply with applicable laws, legal obligations, and/or protect our legal interests and rights.
● To detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions, attempts to manipulate or violate our policies, procedures, and terms and conditions, security incidents, and harm to the rights, property, or safety of eShipping and our customers, employees, or others.
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose.
DISCLOSURE OF PERSONAL INFORMATION
eShipping may disclose, and may have disclosed in the preceding 12 months, all categories of Personal Information described above to the following parties for the purposes identified within this Privacy Notice:
1. Affiliates and Acquisitions. We may disclose information to our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or anticipates acquiring, our company, business, or our assets, we will also disclose information to that company.
2. Other Disclosures with Your Consent. We may disclose your Personal Information with your consent to unaffiliated third parties who are not described elsewhere in this Privacy Notice.
3. Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also disclose your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the provision of services by a third party intermediary.
4. Public. Some of our websites may provide the opportunity to post comments, or reviews, on a message board or in a public forum. If you decide to submit information on these pages, that information may be publicly available.
5. Service Providers. We may disclose your information to service providers. Among other things service providers may help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.
6. De-identified Personal Information. We may disclose or use aggregated or de-identified data for any lawful purpose. De-identified information is generally not considered to be Personal Information under applicable laws.
COOKIES AND SIMILAR TRACKING TECHNOLOGIES
Every time you come to the website, our website’s web server automatically collects information, including, in some instances, Personal Information, through cookies, web beacons, pixels, and other similar tracking technologies (collectively “cookies”). Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies help the website remember information about your visit, which can make it easier to visit the website again and make the website more useful to you. Some cookies are deleted once you close your browser (session cookies), while other cookies are retained even after you close your browser so that you can be recognized when you return to a website (persistent cookies). More information about cookies and how they work is available at www.allaboutcookies.org.
Cookies on our website are generally divided into the following categories:
| Cookie Type | Description |
| Essential Cookies | These are cookies that our websites need in order to function and that enable you to move around and use the websites and features. Without these essential cookies, the websites will not perform as smoothly for you as we would like it to, and we may not be able to provide the websites or certain services or features you request. Examples of where these cookies are used include: to determine when you are signed in, to determine when your account has been inactive, and for other troubleshooting and security purposes. |
| Analytics Cookies | Analytics cookies provide us with information regarding how visitors navigate and interact with our websites. Such cookies allow us to understand, for example, more about how many visitors we have to our websites, how many times they visit us and how many times a user viewed specific pages within our websites. Among other Analytics cookies, we use Google Analytics cookies for these purposes. For more information about Google Analytics, please refer to “How Google Uses Information From Sites or Apps that Use Our Services,” which can be found at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time. |
We may use the information collected through cookies and related tracking technologies for the following purposes:
● To make our website easier to use and generally improve its performance.
● To gather metrics about how you interact with our website.
● For security reasons.
● To provide personalized content. For example, we may store user preferences, your default language, device and browser information, and your profile information.
Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent this. If you disable cookies, your ability to use some features of the website may be limited. For mobile devices, you may be able to manage certain cookies using your built-in mobile device settings and controls. Any choices concerning cookies are browser and/or device specific. If you clear your cookies from your browser on any of your devices, your choices will need to be reset. You should check how to do this on your device(s) and operating systems.
YOUR RIGHTS AND CHOICES
You may have certain rights regarding your Personal Information. The rights available to you depend on our reason for processing your Personal Information and the requirements of applicable law (i.e., your rights will vary depending on whether you are located in, for example, California). Specifically, you may have the following rights:
1. Access to Your Personal Information. You have the right to request access to the Personal Information we hold about you, along with other information such as the purposes of the processing, the recipients or categories of recipients to whom the Personal Information has been or will be disclosed, the sources of the Personal Information, retention, and transfers of Personal Information.
2. Deletion of Your Personal Information. You have the right to request that we delete your Personal Information. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your Personal Information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
3. Correction (Rectification): You have the right to request correction/rectification of inaccurate Personal Information we have about you. Depending on the purposes of the processing, you may have the right to have incomplete Personal Information completed, including by means of providing a supplementary statement.
4. Automated Processing: Under certain circumstances, you have the right to object to a significant decision based solely on automated processing (i.e., without human intervention) unless that decision is required or authorized by law.
5. Do Not Track and Commercially Recognized Opt Out Preference Signals. Some web browsers incorporate a “Do Not Track” or similar feature that signals to websites that a visitor does not want to have his/her online activity and behavior tracked. We do not use behavioral advertising cookies on our website to collection personal information about you. For that reason, we do not respond to “Do Not Track” settings or other related mechanisms, such as opt-out preference signals, at this time.
6. Promotional Emails. We may send free newsletters, surveys, offers, and other promotional materials to you. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.
7. Ground Mailings. If at any time you do not want to receive offers and/or circulars from us you can remove yourself from our mailing lists by emailing us (our contact information is below) with “NO GROUND MAIL” in the subject line along with your name, and address. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.
8. Do Not Sell or Share My Personal Information: We do not and have not in the preceding 12 months, “sold” or “shared” (in this context, share means use of your Personal Information for cross-contextual behavioral advertising) your Personal Information.
9. Right of Non-Discrimination/Retaliation: We do not discriminate against individuals who exercise any of their rights described in this Privacy Notice, nor do we retaliate against individuals who exercise these rights.
10. Restriction of processing of Sensitive Personal Information: You have the right to request the restriction of processing of your sensitive personal information. Where applicable, the respective sensitive personal information will be marked accordingly and may only be processed by us for certain purposes. At the current time, however, we do not use or disclose sensitive personal information for purposes other than those expressed in this Policy or otherwise permitted by applicable law, and these uses cannot be limited under California law.
Please note that many of the above rights are subject to exceptions and limitations. Your rights and our responses will vary based on the circumstances of the request. If you choose to assert any of these rights under applicable law, we will respond within the time period prescribed by such law.
In the State of California, a person authorized to act on your behalf may make a verifiable request related to your Personal Information. If you designate an authorized person to submit requests to exercise certain privacy rights on your behalf, we will require verification that you provided the authorized agent permission to make a request on your behalf. In any circumstance, your request must: (i) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected Personal Information or an authorized representative of that person; and (ii) describe the request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
To exercise your rights, please contact us as stated in the “Contact Information” section of this Privacy Notice. If you are a current or former California eShipping employee, please reference our eShipping California Employee Privacy Notice.
HOW WE PROTECT PERSONAL INFORMATION
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts designed to protect your Personal Information from unauthorized access, use, or disclosure, we cannot guarantee the security of your Personal Information. In the event that we are required by law to inform you of any unauthorized access to your Personal Information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION
eShipping will retain your Personal Information only for as long as it is necessary to fulfill the above-mentioned purposes, or as required to comply with applicable legal requirements. As for recruitment and pre-employment screening activities, we may need to keep the Personal Information longer because of a legal action, or an investigation involving eShipping.
OTHER IMPORTANT INFORMATION
The following additional information relates to our privacy practices:
Transmission of Information to Other Countries
We may transmit information between and among our affiliates and to service providers. As a result, your Personal Information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country. Nonetheless, where possible we take steps to treat Personal Information using the same privacy principles that apply pursuant to the law of the country in which we first received your Personal Information. If you would like more information concerning our measures to apply the privacy principles applicable in one jurisdiction to data when it goes to another jurisdiction, you can contact us using the contact information below.
Children’s Privacy
This Site is not intended for children under 16 years of age. We do not knowingly collect Personal Information from children under 16. We do not knowingly sell or share the Personal Information of minors under the age of 16.
Changes to This Privacy Notice
We may change our Privacy Notice and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted Personal Information to us will generally govern that information unless we receive your consent to the new Privacy Notice. This Privacy Notice includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.
Social Media Platforms and Networks
If you interact with us on social media or use features such as plugins, widgets, or and other tools made available by social media platforms (including LinkedIn, Facebook, X) in connection with our websites (“Social Features”), both we and the social media platform may have access to information about you and your use of both the social media platform, and also our Services. Additionally, if you use Social Features, information you post or make accessible may be publicly displayed by such third party. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.
Links to Other Websites
Our websites contain links and references to other websites administered by unaffiliated third parties. This Privacy Notice does not apply to such third party websites. When you click a link to visit a third party website, you will be subject to that website’s privacy practices. We encourage you to familiarize yourself with the privacy and security practices of any linked third party websites before providing any Personal Information on those websites.
CONTACT INFORMATION
If you have any questions, comments, or complaints concerning our privacy practices, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
eShipping, LLC
Address: 10812 NW Highway 45
Parkville, MO 64152
Email: [email protected]
Phone: 1-(866) 890-3408
Effective Date: September 16, 2024
Last Updated Date: September 16, 2024